Refund policy

At Reinvent the Dress, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help!

1. Eligibility for Refunds

• Items must be unused, unworn, and in their original condition with tags attached.

• Refund requests must be made within 30 days of receiving your order.

2. How to Initiate a Refund

• Contact our customer support team at [email protected] with your order details.

• Return the item(s) to the address provided by our team.

3. Processing Time

• Once we receive and inspect your returned item(s), refunds will be processed within 5-7 business days.

• Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.

4. Exchanges
If you’d like to exchange an item, please contact us, and we’ll guide you through the process.

For any questions, feel free to reach out to us. We’re here to ensure your shopping experience is seamless and enjoyable!

— The Reinvent the Dress Team